Destination

I love businesses that help other businesses create success using technology.

I still remember the day CX clicked. I had worked at several jobs where I learned everything about CUSTOMER SUPPORT, but it wasn’t until I learned what CUSTOMER EXPERIENCE was, that I knew what my career would be.

With some great guidance from a manager, I was sent down a rabbit hole to discover how to develop a holistic understanding of customers and their journeys with organizations. I’m highly motivated by helping customers achieve success, and it’s a little embarrassing how amped I get on building customer success programs.

I’m excited to be searching for my next destination with a great new company, as I advance even further in leading Customer Success and Experience. I look forward to sharing my expertise to help turn customers into a growth engine for your company with customer loyalty, advocacy, adoption, and retention.

Let’s chat about how I can help build or refine your organization’s Customer Success Program to help customers get the maximum value out of your products and services.

-Loren